Finding the right live-in care provider can feel like a big decision. Whether you’re looking to make sure your loved one gets the care and attention they need or thinking about joining a supportive team, Agincare live-in care is a name that keeps coming up for all the right reasons. It’s not just about the quality of care but also a great experience for the clients and carers alike.
To get a closer look at what makes Agincare Live-in Care Service so special, we spoke with Raisa, a live-in carer who’s been part of the team for over six years. Her story captures what makes Agincare different.
(Raisa holding her gift card after being named Agincare’s Team Survey Winner 2024)
Why Raisa chose Agincare
Raisa has worked with Agincare for more than six and a half years. Following a short break from care work, she soon returned to Agincare.
“I knew the people and how things worked. Even though some colleagues had moved on, I felt happy and supported here.“
When describing her reasons for returning to Agincare, Raisa talked about how much the management team meant to her, especially when things got tough:
“My managers are always ready to help. Knowing I can call them anytime makes a big difference. I feel supported by my team.”
What make being a Live-in Carer special
For Raisa, live-in care is all about making real connections with people:
“I like to put myself in my clients’ shoes and be there when they need me most. My client Richard, for example, is living with dementia. He might not always know what he needs, but I work to understand and support him, even if it’s just offering a smile during a difficult moment.”
Empathy is at the core of Agincare’s values. Since our founding in 1986, we have been committed to redefining care. Over nearly 40 years, Agincare has expanded to include home care, live-in care, retirement villages, nursing, and supported living services. Today, as one of England’s largest independent care providers with over 90 locations nationwide, we remain committed to person-centred care—helping clients maintain their independence while receiving the support they need.
What it takes to be a great Live-in Care worker
When asked what qualities make a good carer, Raisa’s answer was simple:
“Compassion. You have to care, not just about your client but also about their families and even your colleagues. Sometimes a colleague will call late at night needing advice, and I’m happy to help them too.”
It’s this kind of dedication that makes Agincare carers stand out. They go above and beyond for their clients, their team, and anyone who needs a helping hand.
A Day in the Life of a Live-in Care Worker
Being a live-in care worker for Agincare is more than just a job—it’s a chance to make someone’s life better every day. For Raisa, a typical day with her client Richard looks like this:
- Morning: Assist Richard with his personal care routine, including showering, getting dressed, and taking his medications. Afterwards, prepare and serve him breakfast.
- Midday: Take care of household tasks like tidying up, ironing, or other chores. Spend some quality time together over a cup of tea, then support Richard in getting ready for outings and enjoy activities like going for walks or visiting the local pub.
- Evening: Prepare dinner, enjoy a favourite show on TV, and ensure Richard is comfortable and settled for the night.
Through it all, Raisa is there not just for practical help but also for emotional support. It’s about making sure Richard feels safe and cared for in every way.
Why Agincare Stands Out
Raisa’s experience highlights what makes Agincare so unique—the people:
“I’m happy to work for such a nice company with such nice people. They always support us, no matter what.”
Agincare’s focus on people—both those who rely on our services and the carers who provide them—underpins our reputation as one of the most trusted care providers in England.
As a family-owned organisation with over 35 years of experience, we prioritise personalised, fully managed care tailored to individual needs. With nationwide availability, swift service setup, and a commitment to high standards through CQC regulation, Agincare supports dignity, independence, and transparency for clients and carers alike.
Making the Best Choice for Your Loved One
Whether you’re exploring Live-in Care for a loved one, or thinking about becoming a carer yourself, Agincare is here to support you.
For more information about our services, contact our expert care advisor team at 08082 566038. If you’re interested in exploring career opportunities with us, visit our careers page or call us at 08081 753393.