Home care in Andover & Salisbury
Delivering trusted care and support to people at home since 1986.
Our local care team in Andover and Salisbury provide flexible home care visits that support you to continue living safely and independently at home.
Visits can start from as little as 30 minutes per week with the option to increase or decrease them any time.
With our fully managed home care, you can receive a bespoke high-quality service from an expert team of care workers, coordinators and care professionals
They will work with you to create a care plan based on your needs and preferences and offer a flexible trial period that allows you to take your time finding out if home care is right for you.
Get started
Speak to a
care expert
Call our expert care advisors today to get started. They will be assigned to you and will be your single point of contact throughout the process of arranging care. They will take time to fully understand your situation, support you to find the type of care you need, and help you overcome any challenges you’re facing.
Book your
free assessment
Your care advisor will arrange a free no obligation care assessment at a convenient time for you or your loved one. Our qualified trusted assessor will visit to get to know you and your loved one, your needs and what level of support is best suited for you.
Start your
care
Your local, highly trained care team will help you manage the transition to receiving care from us; whether you are looking to start immediately or are planning for the future. Your designated Field Care Supervisor will be there on the first day and will always be at the end of the phone should you need advice or support.
Our services
Our team of compassionate, highly-trained care professionals can support you in any way you require. This could be personal care, household tasks, trips out, or just enjoying a little companionship.
All of our care workers receive specialist training to support a variety of care needs even if there are complex conditions involved, including individuals living with dementia and Alzheimer’s. Our care workers can also provide palliative and end of life care; allowing you to remain in your own home for longer.
Visit us in branch
Visit our local branch to talk to a care expert.
Our office team are available during normal working hours to answer your questions and help you set up care at home.
The Agincare staff are friendly and professional. My mum’s regular carers come 5 days a week, 4 times a day, and treat my mum with dignity and respect at all times. The care we receive is outstanding and a great comfort to my mum and the rest of the family. My mum is so happy to see a regular carer. They treat Mum like family. She waits for them day and night. One of the good things we really like is that the same carers come. Thank you Agincare.
(August 2024)
We have found our arrangement with Agincare to be considerate and caring. The management has always been willing to listen to our thoughts, feelings, and needs and has made adjustments whenever they can, to adjust to changes in our routine or requirements. The carers have always shown genuine care and friendship with my husband, and their visits make him smile and brighten his day. They have been patient, good-humoured, and kind, even when dealing with the less pleasant aspects of care.
(August 2024)
We have had the support of Agincare home care for a while now assisting Dad and it has been such an amazing comfort to us knowing that he is in such safe hands. Any carer that has visited him has shown him such kindness and consideration and always ensured that his dignity is maintained. They have the utmost professionalism and are a credit to the company. Thank you so much for all that you do.
(August 2024)
My husband used Agincare service from Worcester. I cannot fault the short time we were with them. The team leader was so supportive and understanding. The continuity of a carer made a huge difference to my husband and myself. Her communication and understanding were excellent and the carer was simply amazing. I cannot thank him enough for his insight and his immediate assessment of the situation and his genuine caring manner. What an asset to the Agincare team this man is.
(August 2024)
Why Agincare?
We are a family-owned care provider, trusted by families to deliver reliable, high-quality care since 1986. Our bespoke, fully-managed service is regulated and rated GOOD by the Care Quality Commission (CQC).
One of England’s largest and trusted care providers
Rated Excellent on Trustpilot
Person centred care plan and risk assessment
24/7 updates on your care via our app
Flexible visits and trial period
Receive a designated local Care Coordinator
Support for varying levels of need, including palliative care
We are local. Talk to us in person.
No lengthy contracts or exit fees
Frequently asked questions
The cost of home care is dependent on the level of support you require. To give you an exact quote, we must first conduct a free, no-obligation care assessment which can be booked through our team of expert home care advisors.
Unlike other support options such as a care home or live-in care, where you are charged on a daily or weekly rate, with home care you only pay for the support you receive. That makes home care much cheaper than other care options. Live-in care for example can cost over £1000 per week while home care averages about £25 per hour and can be as little or as often as you need.
What’s more, as a fully managed provider, you don’t have to worry about paying your care workers holiday, agency fees, or retainers.
To get started, call our expert team of care advisors today to discuss your care needs and to book a free, no-obligation care assessment. They will take the time to get to know you and what level of support you require before putting you in contact with an assessor.
The assessor will normally visit you at home before putting together a bespoke care plan that suit your individual requirements. They will also agree a start date.
Once you start, you will receive ongoing support from your local office team in Andover and Salisbury and a designated Care Coordinator who will provide regular check ins to ensure you are happy with your care.
As your circumstances change, our home care service will change too. Whether that’s more visits, a move to 24-hour care at home from our live-in care team, or moving into one of our care homes, our team will guide you towards the best support for you.
As a fully managed service, we employ and train our care workers, ensuring there is always professional support there for you when you need it.
We provide mandatory training for all our care workers including modules on moving and handling, basic life support and first aid, communication, food hygiene, health and safety awareness and more. We also provide more specialist training to support people requiring specific levels of care, such as dementia, Alzheimer’s, palliative and end of life care.
All of our care workers are trained by our in-house training provider, Training Now. They are experts in health and social care training; rated Good by Ofsted and endorsed by Skills for Care. In addition to mandatory training, our care teams have access to apprenticeships and short courses that enable them to develop their skills and progress in their careers.
Ensuring continuity of care for you is extremely important to us. That’s why your local Care Coordinator will work hard to ensure your care visits are allocated to an individual or small team of care workers; meaning they can get to know you and your care workers can get to know each other.
We also ensure that the care team supporting you have the skills and experience needed to meet your care needs as well as taking into account shared interests, hobbies and values. This means that, when you start your home care package, you can be reassured that you will receive consistent support from a team of well-matched, competent and compassionate care workers who truly understand your needs and wishes.
Our expert care advisors and local office team can put care and support in place within 24-hours. This will begin with a care assessment that allows us to understand your needs and wishes, as well as the number of visits and level of support you will require. You will then receive a bespoke care plan and quote.
Our care experts will put the care package in place and will work in collaboration with health care professionals and local authorities to make sure you’re receiving the care as quickly as possible.
We provide a wide range of home care services tailored to your specific needs and aspirations. This could be personal care such as:
– Assistance getting up and going to bed
– Support with washing, bathing and dressing
– Skincare
– Haircare and shaving
– Assisting with visits to the toilet or changing incontinence aids
– Help with housework, including washing up, cleaning and laundry
– Cooking meals and help with feeding
– Managing and administering medication
Our care teams can also support you to achieve your goals and enable you to continue doing what matters most. Whether you need a little companionship, want to get out and about, or just want some support when visiting family and friends, our expert home care workers can help.