Extending Our Digital Transformation: Now Providing a 24/7 Enquiry Service

October 21, 2024

We are thrilled to announce the next phase of our multi-million pound digital transformation strategy — an enhancement in our commitment to delivering exceptional care and support.

We are now providing prospective clients with 24/7 access to speak directly with our team of expert care advisors. This means that whether it’s the middle of the night or a weekend, you can contact us at any time to get the guidance you need to make informed decisions about care for yourself or your loved ones. Whether you are enquiring into live-in care, home care, or one of our care and nursing homes, you can get the answers you need instantly.

Emergencies and urgent needs don’t adhere to the traditional 9-5 office hours, and we believe that access to support shouldn’t either. That’s why we are available around the clock to assist families navigating the complexities of social care at any time of day or night. Unlike many other providers that rely on chatbots and AI, our care advisors are real people, experienced in the health and social care sector, ready to listen and help you find the right care options.

Arrange care quickly and easily with Agincare

We understand that choosing the right care can be an overwhelming experience, filled with uncertainty and emotional challenges. Our aim is to make this process as straightforward and stress-free as possible. By extending our availability, we’re ensuring that you have access to the information and support you need at any time, making it easier to navigate those difficult decisions.

In addition to our 24-hour emergency starts, we also offer emergency weekend starts for those who require immediate care during weekends or holidays. Whether it’s a sudden change in health status or a last-minute decision to seek care, our team is committed to providing prompt and compassionate assistance. With our same-day start option, residents can transition smoothly into our care environment without unnecessary delays or complications.

We are proud to be one of the few care providers to offer this level of accessibility and service. As we continue to innovate and expand our services, we remain committed to providing the highest standard of care and support, whenever and wherever it’s needed.

If you have any questions or need assistance, don’t hesitate to contact our care advisors. We are ready to help guide you through the process and ensure you have all the support you need.

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